Privacy Statement, General Data Protection Regulation Compliance and Company Information
This statement informs you of the regulatory details surrounding our company, and the data that we hold about you, and how me might use and share that data. It also includes how you can limit our use of your data, and states that we may only contact you according to your preferences and for the purposes you have agreed to. This ensures we safeguard your data and privacy in accordance with the Data Protection Regulation (GDPR) as it applies in the UK, tailored by the Data Protection Act 2018, and in accordance with the UK Information Commissioner’s Office (ICO) guidance, statutory ICO codes of practice, and European guidance published by the European Data Protection Board (EDPB).
Zoe Napier Group
The Toll House
Tel. 01621 840333
The Zoe Napier Group is a trading name of Zoe Napier & Associates Limited
RICHARD EDWARDS GROUP LLP
The Maltings Rosemary Lane
Registered in England No. 07253534
VAT No. GB 104276737
The company has public liability and professional indemnity insurance
We will only use your data in the ways that you have agreed with us or if you are wishing to commit to a sale or purchase through us.
We only store the minimum amount of data required for us to complete the business transactions requested by you and required for that purpose.
We may use your data within our own business Marketing Department to contact you over properties, services or products that you may be interested in.
In order for us to complete certain business transactions as part of your contract or enquiry with us, your information may need to be shared with trusted third parties with whom we are satisfied conform to the same privacy and data protection regulations as ourselves.
Your data may be used by us for mandatory compliance and validation checks in accordance with our regulator and the statutory regulations applicable to our business. These checks are automated and performed on our behalf by a trusted third party (Smartsearch). These checks are made at the start of property transactions including (but not limited to) sellers wishing to appoint the Zoe Napier Group to market their home, and buyers (whether an offer is accepted or not) who make a formal offer on any property within the Zoe Napier Group portfolio.
Smartsearch are an Industry recognised body for streamlining verified data on individuals (both UK & International individual checks), Trusts and business checks to allow the Zoe Napier Group to comply with their legal obligations of due diligence in respect to Anti Money Laundering, Sanctions & PEP screening, Monitoring (and retrospective checks), KYC & CDD (customer due diligence), EDD (enhanced due diligence), Fraud Prevention and Triple Check.
We may use your data to conduct our own research and analysis to enable us to improve our products and services.
We will never disclose your data to any non-trusted third party, nor any trusted party that is not relevant to your requested or required business transactions with us.
Any or all of the following data may be collected and held by us after your consent to do so. Note that we may not collect all this information at one time, since we only hold data relevant for your needs and preferences (see "Data Use" below). We make use of a trusted third party (Smartsearch) for compliance data validation.
We collect personal data about you including data from certain third parties and other sources (such as from publicly available sources where permissible).
The data obtained will be regularly (automated) checked and updated throughout the process of your sale or purchase through the Zoe Napier Group.
We have set out below the types of personal data we will collect:
This data will be retained by us for a maximum period of 5 years from the last transaction date with you.
Your data is securely held on our office systems that have suitable protection from physical, virtual, local, remote or other types of malicious attacks.
We have implemented and follow strict security procedures and processes to ensure only authorised personnel access your data for the uses that you have agreed to.
You have the following rights as defined under GDPR (see https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/)
You may contact us at any time to update your preferences, or to make a request regarding any of the points above by emailing: email@example.com
We have various methods by which you can agree to the data we hold, your preferences, and how it is used. These may be via online systems, email, or a written contract as part of our normal business transactions with you.
You can request the amendment or removal of your data at any time by contacting us as detailed above.
By submitting your information to us, you consent to the terms of this policy.